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Privacy Policy

We value your trust and take your privacy seriously.

This Privacy Policy describes the processing of personal data by Silitics GmbH (“We”, “Us”, or “Our”).

This Privacy Policy applies to the processing of your personal data in the following cases:

  • Use ouf Our websites and online services.
  • Performance of a business relationship with Us.
  • Marketing-related communication by Us.

We may change this Privacy Policy at any time. Previous versions can be accessed upon request.

This Privacy Policy was last updated on 28 May 2025.

The data controller in accordance with Article 4 GDPR is:

Silitics GmbH
In der Plattenhecke 29
63322 Rödermark
Germany

For questions regarding the processing and collection of your personal data or to exercise your rights (see Section 3 below), please contact Us at privacy@silitics.com.

1. WHAT DATA DO WE COLLECT?

Depending on your interaction with Us, We may process and collect the following types of personal data:

  • Contact Details: Name, Email Address, Phone Number, Address
  • Business Data: Company Name, Job Title, Business Address, Billing Information
  • Metadata: IP Address, Browser Type, Device Information, Website Interactions
  • Login Data: Username, Password

We primarily collect data directly from you. In some cases, We may receive your information from third parties (e.g., business partners or public sources) where appropriate and legally permitted.

We process and collect your personal data for the following purposes:

Use of Our Websites

When you visit Our websites, your browser automatically transmits metadata to Our servers to enable the delivery of the website to you. Processing this metadata is technically necessary to provide Our websites. Metadata is stored in server log files for a maximum of 48 hours in accordance with Article 6(1)(f) GDPR to ensure the security of Our IT systems, which constitutes Our legitimate interest. Anonymized aggregate statistics derived from this metadata may be stored for a longer period to improve Our websites. The collection and processing of such aggregate statistics is based on Our legitimate interest in accordance with Article 6(1)(f) GDPR and is implemented in a way that prevents personal identifiability.

Business Relationships

We process and collect your contact details and business data to manage and fulfill Our business relationships with you. Processing, collection, and storage are necessary for the performance of contractual obligations in accordance with Article 6(1)(b) GDPR, for the compliance with legal obligations in accordance with Article 6(1)(c) GDPR, or are based on Our legitimate interests in accordance with Article 6(1)(f) GDPR.

Marketing

We may use your contact details and business data to inform you about Our services, products, news, events, or for similar purposes, and to respond to your inquiries. Marketing-related communications are generally based on Our legitimate interest in accordance with Article 6(1)(f) GDPR or on your consent in accordance with Article 6(1)(a) GDPR, unless otherwise legally permitted.

If you have agreed to receive marketing communications, you may always opt out at a later date.

3. WHAT ARE YOUR DATA PROTECTION RIGHTS?

You may contact Us at any time to exercise the following rights:

  • Request copies of your personal data from Us (subject to a small fee);
  • Request correction of inaccurate or incomplete personal data;
  • Request the deletion of your personal data;
  • Request restriction of the processing of your personal data;
  • Request that we transfer your personal data to another controller;
  • Revoke your consent, where applicable;
  • Object to the processing of your personal data.

Please note that We are not obligated to delete your personal data or stop processing it if further storage or processing is necessary (e.g., to fulfill legal obligations or to defend against legal claims) or if we can show that such processing and storage is in Our legitimate interest that outweighs yours.

3. HOW LONG DO WE STORE YOUR DATA?

We will delete or anonymize your personal data as soon as it is no longer required for the purposes outlined in this Privacy Policy, or if you request its deletion and there is a legal right to do so. However, an exception may apply if legal retention obligations require a different storage period.

4. HOW DO WE SHARE YOUR DATA?

We share your personal data only when necessary to fulfill the purposes outlined in this Privacy Policy.

Your personal data may be transferred to and processed by:

  • Our affiliates to fulfill the purposes stated in this Privacy Policy;
  • Service providers for information technology, in particular, hosting;
  • Consultants and subcontractors according to contractual obligations;
  • Third parties when required by law or by court order.

All service providers acting as data processors for Us are contractually bound to process personal data only according to Our instructions and may not use your data for their own purposes. Transfers of personal data to recipients outside the European Economic Area, where the EU Commission has not issued an adequacy decision, are based on the EU Standard Contractual Clauses.

5. COOKIES

Cookies are small text files stored on your device. We only use cookies where necessary for the functionality of Our websites and online services, and never for personalized marketing or advertising. Tracking cookies are used solely where technically required, for example, to maintain your session after logging in to Our online services. You can control and restrict the placement of cookies through your browser settings, where you can also delete existing cookies. Please note that disabling or deleting cookies may restrict the functionality of Our websites and online services.

6. WHERE CAN YOU ADDRESS COMPLAINTS TO?

You have a right of appeal to the data protection supervisory authorities pursuant to Article 77 GDPR. The competent supervisory authority for Silitics GmbH is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany

You may submit complaints to poststelle@datenschutz.hessen.de or online at:

https://datenschutz.hessen.de/service/beschwerde-uebermitteln